Your Privacy
is our Priority
We believe you deserve to know exactly how your data is collected, stored, and used. No jargon — just clear, honest information.
Encrypted
All data encrypted end-to-end
Transparent
Clear policies, no hidden practices
Your Control
Access, edit, or delete anytime
Secure
Industry-standard infrastructure
Account Information
When you create a Shayata account, we collect your name, email address, phone number, and profile photo. If you sign up as a service provider, we also collect professional credentials, service area, and government-issued identification for verification.
Booking & Transaction Data
We collect details related to the services you book — including service type, date, time, address, payment method, and transaction history — to process your bookings and maintain accurate records.
Usage & Device Information
We automatically collect information about how you interact with our platform: pages visited, features used, browser type, device information, IP address, and approximate location based on IP.
Communications
When you contact support, leave reviews, or communicate with service providers through our platform, we store those messages to improve service quality and resolve disputes.